Knowledge Base
Clear, transparent answers regarding purchasing, partnerships, and the Heavenly Paint referral network.
How do I place an order?
Simply browse through our catalog and click “Add to Cart” on any architectural finish. Once your selections are made, navigate to your cart, review the items, and click “Checkout.” You will then enter your shipping details and complete your payment securely via Paystack.
How does the referral program work?
Your unique tracking link monitors any traffic you send to our site. When a customer makes a purchase via your link, you earn a percentage-based commission. You also earn this commission if you purchase products for yourself using your own referrer account. You can track all metrics from your dashboard in real-time.
Is my payment information secure?
Absolutely. Your digital security is our highest priority. All transactions are processed through Paystack’s PCI-DSS certified system, utilizing advanced encryption technology. Heavenly Paint Limited does not store or process your raw banking details.
How do I withdraw my earnings?
You can request a withdrawal the moment a successful purchase is made through your link. Navigate to your Referrer Dashboard and click “Withdraw.” Because your banking details are securely captured during registration, payouts are processed instantly with no manual admin approvals required.
What payment methods do you accept?
We accept highly secure online payments through Paystack, supporting major debit and credit cards, direct bank transfers, USSD, and integrated mobile wallets.
Can I become a seller or list products?
To maintain strict quality control, only verified administrators can add products to the official Heavenly Paint store. If you are a distributor or wish to explore a business partnership, please reach out for screening and onboarding details.
Do I need an account to purchase?
You are welcome to checkout securely as a guest. However, registered users can save shipping details, participate in loyalty programs, and earn commissions on their own purchases by registering as a referrer.
Do you offer promotional pricing?
Yes, we regularly offer volume discounts and seasonal promotions. Subscribe to our newsletter or follow our official channels to receive exclusive discount codes and early access to newly engineered finishes.